Door Supervisor Training

Course Overview

Our SIA-approved Level 2 Award for Door Supervisors in the Private Security Industry course provides a comprehensive package of knowledge and skills, and introduces a number of challenging and realistic scenarios.
This qualification is designed for learners wishing to apply for a licence from the Security Industry Authority (SIA) to work as a Door Supervisor, and is based on the relevant SIA specification for learning and qualifications. The role of the Door Supervisor is an ever evolving role with a corresponding increase in complexity and responsibility. The risk of criminal attack, terrorism, or general emergency situations has placed an increasing demand on the security sector. Personnel need to be trained and licensed to operate in a wide variety of disciplines to meet the current challenges.
Any business selling alcohol, including small pubs, retailers, large nightclubs, cafés, restaurants, hotels and sports facilities may need trained security staff qualified as door supervisors who hold an SIA licence. A Level 2 Award for Door Supervisors in the Private Security Industry qualification is required by law for an individual to apply for a SIA licence to work as a door supervisor.

Course Syllabus

The course is separated into four Units:
Unit 1: Principles of working in the private security industry
  • Know the main characteristics and purposes of the private security industry
  • Understand legislation as it applies to a security operative
  • Understand arrest procedures relevant to security operatives
  • Understand the importance of safe working practices
  • Understand fire procedures in the workplace
  • Understand emergencies and the importance of emergency procedures
  • Understand how to communicate effectively as a security operative
  • Understand recordkeeping relevant to the role of the security operative
  • Understand terror threats and the role of the security operative in the event of a threat
  • Understand how to keep vulnerable people safe
  • Understand good practice for post-incident management
Unit 2: Principles of working as a door supervisor in the private security industry
  • Understand crimes relevant to door supervision
  • Know how to conduct effective search procedures
  • Understand drug-misuse legislation, issues and procedures relevant to the role of a door supervisor
  • Understand preservation of evidence relevant to the role of a door supervisor
  • Understand licensing law relevant to the role of a door supervisor
  • Understand queue management and venue capacity responsibilities relevant to a door supervisor
  • Know how to use equipment relevant to a door supervisor
Unit 3 - Application of conflict management in the private security industry
  • Understand the principles of conflict management appropriate to the role
  • Understand how to recognise, assess and reduce risk in conflict situations
  • Understand the use of problem-solving techniques when resolving conflict
  • Be able to communicate to de-escalate conflict
Unit 4 - Application of physical intervention skills in the private security industry
  • Understand physical interventions and the implications of their use
  • Understand the risks associated with using physical intervention
  • Understand how to reduce the risks associated with physical intervention
  • Be able to use physical skills to protect yourself and others
  • Be able to use non-pain compliant standing, holding and escorting techniques

Course Details


The SIA stipulate a minimum number of contact hours and a minimum number of training days. This is a 6 day course, plus pre course distance learning.
It is an SIA requirement that each learner is sufficiently qualified in First Aid or Emergency First Aid prior to starting the Security Officers course. The first aid certificate must be valid for at least 12 months from the course start date. Ubique are able to deliver the applicable First Aid training for learners who do not meet this standard. Class size: up to 12 delegates Please note that an SIA licence is required following successful completion of the training to work as a Door Supervisor.

Course Fees Include

  • The Level 2 Award for Door Supervisors in the Private Security Industry course includes:
  • 6 days of onsite training from our experienced trainers
  • Pre-course distance learning material
  • All training aids, including manuals
  • Examinations
  • Awarding Body certification

Book this course

To book this course please contact us to discuss.
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